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The residents from the flats that are located above the boiler room are frequently disturbed from the pulsating noise that is coming from the equipment in that room.
Camden council has informed us that they are planning to fit an attenuator to the flue in early January and are working now to replace the plate heat exchanger (PHE). |
TIMELINE OF EVENTS AND UPDATES
This is continuation of this story.
On 19-12-2013 at 14:37, we sent the following e-mail:
From: info@curnockestate.com
To: Graeme.White@camden.gov.uk
Cc: tony.bowcut@keepmoat.com , Alan.Noble@keepmoat.com
Subject: RE: Curnock Street - Noise Problems
Dear Mr White,
Thank you for your email.
1) Has anyone visited the site in the last 20 days to hear and identify the noise?
2) What is the situation with the Keepmoat works on the boiler room? Is there an update?
3) Is one of the new boilers faulty and if yes when will you replace it?
4) When will Keepmoat finish with the works?
Many Thanks
On 10-01-2014 at 11:40, we received the following e-mail:
From: Graeme.White@camden.gov.uk
To: info@curnockestate.com
Cc: tony.bowcut@keepmoat.com , Alan.Noble@keepmoat.com
Subject: RE: Curnock Street - Noise Problems
Dear Resident,
In response to your e-mail , we would respond as follows:
1) Has anyone visited the site in the last 20 days to hear and identify the noise?
Yes we have attended most days and have not registered any adverse noise. NB; this I soutside the ‘quiet’ hours
2) What is the situation with the Keepmoat works on the boiler room? Is there an update?
We are planning to fit an attenuator to the flue in early January and are working now to replace the plate heat exchanger (PHE).
3) Is one of the new boilers faulty and if yes when will you replace it?
No all boilers are working well, you may be referring to the PHE works that are ongoing at this time.
4) When will Keepmoat finish with the works?
End of January/ early February
Regards
Graeme White
Interim Team Leader M&E Repairs and Improvements
Repairs and Improvements
Housing and Adult Social Care
London Borough of Camden
Telephone: 0207 974 3483
Web: camden.gov.uk
33-35 Jamestown Road
London NW1 7DB
Please consider the environment before printing this email.
On 15-01-2014, Apollo informed us that:
APOLLO - Build Maintain Renew
Unit 3 Centric Close
Oval Road
Camden
London, NW1 7EP
Curnock Street Estate
15th January 2014
Dear Resident
Heating and Hot water shut down to your property on the Curnock Street Estate.
Unfortunately we need to
undertake a planned shutdown to the heating and hot water systems between the times of 9.00am to 5.00pm during the day of Tuesday 21st January 2014.
As a result you will find that your heating and hot water service will be turned off
during the times shown above.
This will not affect your cold water supply.
This disruption is because we need to make alterations to the flue system within the boiler house to enable us to try and reduce the noise levels from the flue.
If you turn your Hot Water Tap on during the shutdown period and no water comes out, please make sure you turn it back off, This will prevent any possible flooding caused by overflowing sinks and wash hand basins when the hot water is turned back on.
If you have any questions or concerns regarding the heating works please contact the team on the numbers below
Scarlett Ward: Resident Liaison Officer on 07785 372204
Tony Bowcutt: Project Manager on 07825 106790.
Yours faithfully,
Scarlett Ward
Resident Liaison Officer
The Apollo Group
The original document can be found on this link.