Date: 18 January 2010

Our Ref: 5690940
Your Ref:

Enquiries: John Hail
Phone: 020 7974 5644
Fax: 020 7974 5589
E-mail: complaints@camden.gov.uk
Web site: www.camden.gov.uk/complaints

UPDATES

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22-12-2009 at 17:32 Cllr Roger Robinson informed us that he has tried and hopefully there will be some hot water by now. He promised to pursue this after the Xmas break.

He also forward us an e-mail from Ashford Francis (Programme Manager - Mechanical and Electrical Capital Delivery Team - Renewals Division) which states the following:

The Camden Council replaced the broken paving stones between Billingley and Goldthorpe.

On the 21st October 2009 a resident with his friend visited the Camden Council office in Crowndale Road in order to buy a new fob key. A young man around thirty was there alone. He served the residents without requesting a fee or any form of ID. The resident wasn't even asked to sign for taking receipt of the key.

This suggests that the Camden Council does not have any control over the number of fobs in circulation or even who has them. Not even a simple check is being made to stop the misuse of the system.