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All Residents (Council Tenants, Leaseholders, Private Tenants)

Broken Entrance Door at Goldthorpe - FIXED

Submitted by editor on

The main entrance door which is located between Flats 21 and 3 in Goldthorpe does not close properly. In order for the door to close securely (and for the magnetic lock mechanism to work) you have to pull the door really firmly. Many people may not be aware that the door isn’t being closed securely behind them. Consequently this may lead to a breach in security for residents.

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Custom TV: Invalid E-mail Address & Non Working Website

Submitted by editor on

The IRS contractor, Custom TV, does not have a working website and the e-mail that they provided us today is not working!!

We spoke to Gareth Chew (Capital Service Charges Officer) from the Camden Council who did not know who the contractor was. He promised to find out the contatc details for the contractor and let us know.

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A Small Fortune For Every Extra IRS Socket

Submitted by editor on

The unhelpful secretary of the contractor for the IRS, Custom TV, has just informed us that

- her manager's name was Chris Pritchard and his email address is ChrisPritchard@customtv.com (invalid address*) or maybe .co.uk
- the company director's name is Simon Craig
- they told us that an extra TV connection would cost £65 but to have the SKY TV connection would cost £250
- If you wanted this you could request it when you receive the 2nd letter (the one after the red dot letter) which will be asking you to make an appointment to connect the TV cable inside your house. This letter may not arrive for another 2 months.

When we called again because the e-mail address did not work she gave us another e-mail address: chrispritchard@custom.tv which is also INVALID!!!

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