All Residents

All Residents (Council Tenants, Leaseholders, Private Tenants)

Patrick O'Neil is Satisfied with the Service that We Receive

Submitted by editor on

Patrick O Neil's satisfaction Mr Patrick O'Neil, Head of Service Delivery, is satisfied with the service that we receive as residents even if we have not received any answers to the questions that we asked Mr Wheatman on the 30th Janaury 2012. Those questions were about the lack of hot water. More information below.

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Official Complaint Against the Interim Team Leader M&E Repairs and Improvements

Submitted by editor on

We placed an official complaint against Mr Wheatman because he did not replied to any of our emails regarding the lack of hot water and pressure. We do not expect the complaint to be upheld as per standard Camden Council's Policy regarding their employees (see special note below). This complaint has a Reference No: 7619657. The customer assurance team will respond to us by 16 March 2012.

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We are not alone in suffering - No Hot Water or Heating at the Holly Lodge Estate

Submitted by editor on

Holly Lodge Estate Yesterday we found out that the Holly Lodge Estate suffers similar problems with the Hot water and heating systems on their estate. The estate does not have Hot Water and Heating for a third time this month! Read more at Holly Lodge Estate Twitter as well as below.

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The Black Hole of Curnock Estate - No Communal Lights - REF: 1289559/1

Submitted by editor on

Half of the Communal Lights Are Not Working 01-02-2012 Half of the Communal Lights on the Curnock Estate are not working. All communal lights in Goldthorpe, Billingley, Mexborough, Barnborough and Darfield as well as the communal areas between those buildings are not working since 3 am. Read more updates below.

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